FEDERICO ARESTI, HOTEL MANAGER

Arriving at Bovey Castle for the first time can be compared to returning as house guests of a close friend, where needs are anticipated before arrival and the welcome is genuine. Federico Aresti awaits the arrival of each and every guest who passes through the hotel's iconic entrance, with his trademark exuberant smile and thoughtful advice on how best to enjoy the facilities and activities on offer.

For the last five years, Federico has worked tirelessly to ensure that the Bovey Castle experience remains unrivalled, tasking his resort team to find new guest activities, working with the head chef on menus and deliberating on his choice of costume for Christmas Day. His knowledge of Bovey Castle and the surrounding area is vast and is shared with anyone looking for a quiet location for a picnic or even where to propose while staying. 

When he was recently asked about the appeal that brings guests back to Bovey Castle three of four times a year, Federico replied: "They say they come back because there is still so much more to discover." By constantly adding new elements to the Bovey Castle experience, Federico and his team ensure that the hotel remains a unique destination time after time.

"Special mention goes to Federico the Hotel Manager, as on all of my various travels he is up there with the best for giving that personal service...During our stay l proposed to my girlfriend...I was asking Federico from when l booked it till the end of our stay for various things and questions...he was superb, patient and helped organise all l needed."
TripAdvisor, February 2012.

"Federico is a star! Very conscientious and seems have the ability to know what is happening at all times in the hotel, which gives him the knowledge to ensure his guests want for nothing. Very hands on, always makes you feel that you're at home away from home."
Guest survey, December 2011.

"What can I say, from the moment we walked in until we checked out, the attention from all the staff was exceptional. Federico, the General Manager was BRILLIANT. I have never been to a hotel where the presence of the Hotel Manager was soo great. He knew all the customers and nothing was too much trouble."
TripAdvisor, October 2011.